Shelley Hack

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On the SAT essay, is it acceptable to use the word alright?

The short answer is: No. Alright is all wrong. Use the two-word form, all right.

However, this requires a bit of explanation. Alright is now widely used, particularly in informal settings such as blogs, emails, text messages, instant messages, tweets, and even some classrooms. Many well-known writers, including James Joyce and Langston Hughes, have used it in literature. It is ubiquitous in written dialog and, sadly, in student papers.

In fact, according to Merriam-Webster Online, the single word alright has been in use since 1887.

The two-word phrase all right was used more than five hundred years ago, spelled al right by Chaucer around the year 1385. The word fell out of favor, then returned to common usage later, when Percy Bysshe Shelley employed it in Scenes from Goethe's Faust.

In any case, all right is the much older form. It remains the standard for use in formal writing today. Alright should be used, if at all, only in informal writing.

Whenever you write, it is important to keep your audience in mind. When you compose your SAT essay, you are writing for a group of scorers who are, for the most part, English teachers and grammarians. I myself look askance at alright in formal - and even informal - writing. Your SAT scorer is likely to do the same. Students who don't understand the difference between formal and informal writing risk losing crucial points once that number two pencil hits the paper.

Why take chances? Stick to formal writing on the SAT. All right?

For more information on studying for the SAT, read How to Succeed with SAT Test Preparation

David Wisehart is a novelist, playwright, and screenwriter living in Southern California. He blogs as The Grammar Guy at http://www.grammar-guy.com

Catching and Combating Telephony Misuse and Fraud

Businesses of all sizes are always looking for simple but effective ways to cut costs and where possible, streamline and improve the services they offer - even more so in the current economic situation. In many cases, the tough economic climate has; unfortunately, forced workers to take advantage of work telephony systems and use either a work mobile handset or a desktop telephone for personal use and, in more severe cases, to call premium rates.

This is forcing businesses to review the way in which staff actually use their telephone systems. Ultimately, this is a positive step and can result in a business streamlining its procedures to gain instant cost savings while improving customer service.

Over the past 12 months inquiries from companies that have fallen victim to telephony fraud, hacking and misuse have increased. Workers have been known to use the desktop phone for personal purposes or to call premium rate 900 numbers, with their unknowing employer footing the bill.

This extends to outsourced staff, including cleaning teams that often operate outside of standard office hours and more often than not are left to their own devices. We saw in once instance, premium rate number companies paying cleaners to dial a number and leave it hanging while they were in the office, only hanging up at the end of the evening when they left the building. Without close attention, this kind of activity can slip through the net with the company left to deal with the consequences and costs.

Invariably, threats can also come from international criminals as well as internal sources. Organized gangs have comprehensive software that enables a company's obsolete numbers to be hacked into and then used to dial out to premium and foreign extensions. This 'toll fraud' is executed in a way that means calls can be left open, leaving an extremely large telephone bill, if not caught and combated.

Telephone fraud is not a new issue, but it remains a topical one and one not to be taken lightly. In these stringent economic times, we would recommend that businesses, regardless of size, address policies and procedures in the workplace to ensure that staff know and understand what acceptable telephony use is and what is not. In hand with this, businesses should contact their telephony provider to gauge how they can work together to better manage and evaluate their telephony use.

This should not be a lengthy or complicated process, nor should the analysis procedure be laborious. In most cases, telephony providers will recommend that companies look to adopt a telemanagement and call recording solution. In doing so, businesses can obtain a comprehensive breakdown of the complete communications system and also have the ability to cap calls depending on length, rate and total cost. The presence of such a solution often puts the onus on the employee to improve the way they conduct themselves on the corporate telephone before senior management even address the reports such an application generates. Additionally having the ability to pull off ad-hoc detailed reports and highlight anomalous call activity ensures that directors can slice bills and prevent similar occurrences of telephone misuse from happening in the future.

The call recording element of such a tool is key to the bigger picture as it provides directors with the evidence they need to drill down to the real issue, post-event. Not only can it be used as a means to document incidences when mitigating fraud, but it can also act as a way to train staff and strengthen the level of service offered to customers. By monitoring call activity, businesses can gain substantial savings while also improving processes, safe in the knowledge that their system is not being abused by those inside or outside the organization.

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Would Like To Find The Musical Arrangement Of Charlie Perfume Commercial By Bobby Short?

I just found the famous Charlie Perfume by Revlon commercial, recorded in 1976 and performed by the late great pianist and song stylist Bobby Short and featuring super model Shelley Hack. The set is a night club where Bobby and his band belt out the tune. It runs for about 30 seconds.

Bobby's home page or a fan club.

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